REFUND POLICY
CURRENT PROCESSING TIME : 10-13 BUSINESS DAYS DUE TO COVID19 AND INFLUX OF ORDERS
upon purchase you agree to terms and conditions which list these processing times.
ALL SALES ARE FINAL. REFUNDS CANNOT BE ISSUED.
Please take care when making your order. For this reason, hair extensions cannot be resold after being handled or worn by the buyer. Refunds or returns cannot be issued. Returns are only accepted if you have received the wrong items due to our error.
All Sales are final
- NO REFUNDS will be made if damage occurred by customer or stylist.
- MEASUREMENTS
Measurements for services that require them are YOUR responsibility.Incorrect measurements that lead to an ill-fitting wig will not be Renee Foxxx Hair responsibility. Having your hair flat under your wig is very important and measurements should be taken while your hair is flat as well. ( highly recommend braids)
It is recommend to watch YouTube videos if you need more of a visual to complete your measurements properly
DISCLAIMERS:
Please note: For any custom colored unit, when being replicated the color will be close but not exact as different bundles lift and colors differently.
Renee Foxxx Hair is NOT RESPONSIBLE FOR UNITS NOT FITTING PROPERLY DUE TO THE SELECTING OF AN INCORRECT CAP SIZE AT YOUR TIME OF ORDER. PLEASE REFER TO OUR CHART
